Hello,
I placed an order a few time ago (N° ****) and yesterday I received the equipment. It’s seems that there are many problems.
First, I ordered a “Trizep/Bizepstange gerade ca. 50cm” (Product No.:G-2007) and I didn’t receive it. So I’m waiting for a new sending.
Secondly, the offer announced 140 kilos of Dumbbells, and I received only 120 kilos.
You can see here, the offer I chose when I ordered:
Thirdly, and it’s the most important thing: The pulley I ordered is not the one which was delivered to me. As you can see in the Offer page, the pulley ordered is BB-9030 LTO
( )
And I received the pulley that you can see on this page:
As you can see, it’s not the same pulley at all. The delivered pulley does not work in the same way as the pulley I ordered and it’s a real problem because the mechanism is widely worse.
So I would like you to send me the pulley I ordered and to get back the wrong pulley.
Fourth, when I received the powercage, there were not any notes to assemble the machine. I don’t find it normal and I would like you to send me these notes.
I’m waiting for a solution.
Thanks
Des trucs à modifier ?